FAQS

Shipping Costs

Region Package weight < 150g Package weight > 150g Package weight > 500g
Switzerland and Liechtenstein 4 EUR 8.5 EUR 15 EUR
EU-countries 5 EUR 8.5 EUR 20 EUR
Countries outside EU 10 EUR 17 EUR 25 EUR

 

The shipping to Switzerland, Liechtenstein and all EU countries is for free for orders above 60 EUR.

Approximate delivery times:

Switzerland: 2-3 working days  

Belgium: 3-5 working days

Bulgaria: 4-5 working days

Denmark: 4-5 working days  

Germany: 3-5 working days  

France: 3-5 working days  

Italy: 4-5 working days  

Liechtenstein: 2-3 working days

Netherlands: 4-5 working days  

Norway: 5-8 business days  

Austria: 3-4 working days  

Poland: 3-5 working days

Romania: 4-5 working days

Sweden: 4-7 working days  

Slovakia: 4-5 working days

Slovenia: 4-5 working days

Spain: 4-5 working days

Czech Republic: 4-5 working days

United Kingdom: 5-8 working days

Return Policy

Unfortunately, returns or exchanges are currently not possible.

Please let us know of any complaints via e-mail.

Payment Methods

Payments are secured with the online payment platform Stripe (more information in https://stripe.com/)

We accept Visa, Mastercard, American Express, Discover, Diners Club and China UnionPay payments from customers worldwide, Apple Pay and Google Pay, and PayPal.